Firstly, check your spam or junk mail folder. The chances are it's in there.

If it's not in there go to 'Login' at the top of the screen. Under 'Already a Home Of The Handmade user? ' type the username and password which you registered with and click 'Login to Members Area' button. It will then come up with a screen asking you if you wish for the confirmation e-mail to be resent.

If you still are not receiving the e-mail you should contact us. Go to the 'Contact' page at the top right of the screen and let us know your problem.

To list your item simply click on the “Sell” link found on the header navigational bar. The listing process is split up into several main sections, notably:-

• Category selection
• Item Details
• Auction Settings
• Shipping and Payment
• Listing preview
• Listing confirmation

The listing process is developed in such a way that you are guided through every step seamlessly.

The first part of the process is to choose the category you wish to list your item in, this can be revised at any time by using the “Previous Step” navigation button.

Step two enables you to enter your item title and description, a full wysiwyg editor is in place to enable you to use HTML descriptions.

If you have a voucher code to redeem this can be entered just below the description field.

Moving on to step three, this is the biggest stage of the listing process. On this step you can set the following:-

Buy out:-

This is where you set the price which you would like to sell your item for. The price next to Buy Out of 20p is NOT an extra charge but the charge for the listing. If you do not take any of the extra features then your listing will only cost you 20p.

Item featuring:-

The following options are available to you (fees apply), these will highlight your item on site to ensure they reach more visitors:-

• Home page featured
• Category featured
• Bold text
• Highlighted background

Set start/end time:-

You can either opt to list your item right away (the item will be live for a set number of 6 months) or you also have the option to define your own custom start/end time.

Private Auction:-

Private auction will hide the identity of the buyer to other users of the site

Image upload:-

To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere

Media upload:-

In addition to images you can also upload media files, please note only .avi/.mpeg/.mov are supported.

Auto Re-List:-

For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made.

On the next step you can set your shipping and payment preferences including your shipping rates and available methods of delivery.

Proceeding on, you can then review the listing and make changes if required, please note you can still edit your listing once live via the members area.

The final step provides you with listing confirmation.

To create your account choose the “Register” link on the header navigational bar or use any of the links available on the home page.

When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc.

Mandatory fields include:-

• Name

• City

• County/State/Province

• Post Code/Zip

• Phone Number

• Birthday

• Username & Password

• E-Mail address

• Confirmation of terms an conditions acceptance

Once registered you will receive E-Mail confirmation.

Should you encounter any registration difficulties please contact us.

The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a new Gemstone Necklace you could enter in those keywords from within your members area area. Each time a new auction is listed containing those keywords you will be notified via email.